Prestige is an amazing company, and I highly recommend them. After having my engagement ring prongs repaired twice, they broke again and my center stone fell out. Prestige completely fixed the ring and replaced the center stone, working with me every step of the way. They showed genuine compassion, empathy, and care throughout the process. Communication was consistent, the turnaround was quick, and they even cleaned my wedding band completely free. I truly felt taken care of.

I had a stone replaced in a watch and the stone was not the same as the others and looked like plastic. I said something about it but the lady that was helping me just said all stones are different. I paid a lot of money but didn't receive the customer service I thought I should have been given. Won't go bsvk again.

I accidentally caught my ring on a doorframe 3 weeks before my wedding. 😅 I had seen their commercials at the movies so they came to my mind first when I was looking for a place to go for my repair. They have an amazing staff. They inspected my ring thoroughly and then gave me a very fair price for fixing my prong and resizing my ring. They even helped my fiancé find his correct ring size for free. I dropped my ring off Tuesday and it was ready to pick up on Friday. They did a phenomenal job on my repair and resizing. Prestige Jewelers will be my go to jewelry store from now on.

Went in today to have a few links taken out of a watch and Ms. Hollie was a pleasure to work with! She took great care of my watch and had great overall customer service! As a small business owner myself, these qualities are what people look for! Great job today Hollie!

I really love the staff at Prestige Jewelers! The ladies are so nice and attentive to all of my jewelry needs. Whether I need a battery for my watch , or a new addition to my collection ; the staff always gives me stellar customer service with a smile! Thank you Prestige! You live up to your name 👏🏾

Hollie and all the staff at Prestige went above and beyond for my necklace repair. I highly recommend them if you have any repairs you need done. You guys are amazing!!

BEWARE!!!! I took a very special bracelet in for a one link repair, build up, and link removal. The store promised to have fixed by Mother's day (I left it under my daughter's name Stryker as my Mothers day gift) They kept my bracket almost 2 months, calling every couple weeks to explain how the jeweler was having problems because the gold was so thin. Each time, reassuring it would be fixed soon. When picking up my bracelet, nothing was built up, and no links had been removed. Yet the bracelet was longer because what used to be a hollow bracelet was now flat. The woman explained to me he closed the links so they would be more sturdy because "the gold was just melting" then ask if she should leave it in the bag because it was not an everyday wear bracelet (I had worn this bracelet for years NO problem) after 2 wears this is my precious bracelet.I decided today to go back and explain what they did and how unfair it was and Ashely talk down to me as if I was a child and had no respect for me. No customer service skills at all!! Even the day of pick up the woman who checked me out was snippy and rude, so when I asked for the owner, she stated she was on vacation. I DO NOT recommend, nor will I return. I understand "privately owned" but to take that to your head and treat and talk to a customer like they mean nothing and not care is unacceptable! It is by no means professional, let alone morally, okay. My bracelet was worth 1000 dollars, and it is going to cost my new jeweler almost that just to fix it because it is not just a piece of jewelry. It means something! It is one thing to mess up, but not making it right is where the problem lies.

Great customer service and craftsmanship are top notch! My wedding band had two diamonds loose and needed to be sized up. The work they performed was outstanding making the ring look new again! It’s nice trading business at a locally owned jeweler. They obviously care about their clientele!

Accidentally caught my ring on a door frame, causing it to bend in a couple of different places. Prestige Jewelers had it fixed quickly and at a fair price. My rings look brand new!

The experience here was amazing! Jessica was so nice and helpful. This was a very special piece of jewelry and she was so kind. I will be back!!

Ashley was so great helped me pick an awesome engagement ring for my wife to be. She was very helpful and answered every question I had. Thank you very much Prestige jewelers has my business

Helpful staff, purchased a battery for my Bulova watch and more recently got a new band for it. The Walmart band didn’t last so I needed to find a better quality replacement. You’ll pay more than Walmart but service is much, much better.

I went in to get an adjustment for my watch and Holly was amazing. Professional, personable, and oh so nice! This was my first time there, but I will definitely be back!

i had took my bracelet in here to have the clasp fixed and the lady was very kind and fixed it within 2 minutes and then didn’t even charge me i’m so grateful she fixed my favorite bracelet and made my day. i love this jewelry store and will definitely be back !

After years of watching Prestige Jewelers' commercials on television, I decided to visit the store today to get a battery replaced for my watch. Upon arrival, I was warmly greeted by Ms. Lesley, a sales representative with amazing customer service. She replaced the battery in my watch in under 20 minutes, which I truly appreciated. The showroom is inviting, impeccably clean, and showcases a stunning selection of fine jewelry. I was thoroughly impressed by both the service and the atmosphere. I highly recommend Prestige Jewelers to anyone looking for high-quality jewelry and exceptional customer care.

After searching online & other jewelry stores, I decided to check Prestige which I have used in the past for repairs. Ashley helped me find the perfect simple yet elegant gold “k”pendant in a catalog; she placed the order on Monday & I had it on Friday. I should’ve came here from the beginning. Thank you Prestige Jewelry & Ashley for awesome customer service.

The owner Denise is a wonderful lady I'll be doing all my business there price is very reasonable

I had my uncles Shriners ring sized. They did an excellent job and made it look like a brand new ring. Everyone is so nice and polite. Great family place that really makes you feel welcome!

We had such a wonderful experience with Lesley at Prestige Jewelers. She was very knowledgeable and extremely nice. She was not pushy at all. I love that she did not make us feel like we had to buy something that day. We will definitely be referring them to our family and friends.

I've used Prestige for my jewelry and watches, as well as repairs since 2003. They're always very helpful and knowledgeable about anything I've brought in or considered for purchase. Repairs are well done and prompt. The customer service attitude is present in each of the people I've worked with. I strongly recommend them.

Working with Prestige Jewelers was one of the best experiences I've ever had. When it comes to the level of customer service and care that I received, I cannot recommend a better jeweler. I was so lucky to meet Ashley as I was shopping around different jewelers to create my wedding band. I've had the image of what I wanted in my mind for years, but have never seen a ring online or in store that matched. Ashley took on the challenge and worked with me for months to make my vision a reality. She listened to the adjustments I would make as we worked through the sketches and cads. She collaborated with me to figure out how we could structurally make this piece work. Her dedication to my design is something that I didn't receive from any other jeweler that I spoke with. I hope this review can accurately express the amount of appreciation I have for her open mindedness, effort, and kindness throughout the whole creation process. Thank you to Ashley and the Prestige Jewelers team for making my dream ring a reality!

I went in to have my ring cleaned and inspected. I felt a “rough spot” on my ring and upon inspection was told one of the prongs was damaged, which I had suspected. The cost of repair was very reasonable. I was impressed with the place and the staff. Would highly recommend.

I've been a customer of Prestige for years - you couldn't find nicer people. Their sales staff are knowledgeable and offer excellent customer service. Leslie helped me recently with resizing a few rings and re-antiquing a wedding band. Love the results! The wedding band looks brand new.

Came in to see how much it would cost to fix the clasp on my necklace and get my rings cleaned, and they did both at no charge! I wish I would have gotten her name but the woman that helped me was so sweet and attentive! It definitely gives off family vibes, very warm and inviting. I will definitely be coming back to purchase more jewelry. Thank you!